Privacy Policy

Scope and who we are

This Privacy Policy explains how BrainexAI ("BrainexAI," "we," "us," or "our") handles personal information when you visit brainexai.tech, interact with website forms, request a meeting, or otherwise communicate with us.

A separately executed customer agreement, privacy notice, or data-processing addendum may govern information processed within a BrainexAI product environment. Where those terms conflict with this website policy, the signed agreement controls for the applicable service.

Information we may collect

The information involved depends on how you interact with the website and whether a submission workflow has been connected to an operational provider.

• Contact details you choose to provide, such as name, business email, company, role, and meeting preferences.
• Inquiry content, including the product, technical, security, pricing, or policy questions you submit.
• Technical request data commonly processed by hosting and delivery providers, such as IP address, browser type, device information, requested pages, timestamps, and diagnostic logs.
• Information received from a scheduling or communications provider if one is used to complete a meeting request.

Website forms and meeting requests

The interactive contact and booking experiences currently demonstrate the website workflow in your browser. They do not, by themselves, transmit form entries to BrainexAI or create a calendar event. A production submission or scheduling provider may be connected separately and should be identified in this policy when activated.

Do not submit confidential, regulated, or sensitive personal information through a public website form unless BrainexAI has provided an appropriate secure channel and confirmed that the information is required.

How information may be used

• Operate, secure, troubleshoot, and improve the website.
• Respond to product, commercial, technical, security, privacy, or legal inquiries.
• Coordinate meetings and understand the organizational knowledge problem you want to discuss.
• Prevent abuse, diagnose errors, and protect the website and its visitors.
• Comply with applicable law and enforce relevant agreements.

How information may be shared

BrainexAI does not sell personal information. Information may be disclosed only when reasonably necessary to operate the website or respond to a request.

• Hosting, content-delivery, security, scheduling, communications, or professional service providers acting for BrainexAI.
• Authorities or other parties when required by law or necessary to protect rights, safety, and security.
• A successor involved in a financing, acquisition, reorganization, or transfer of the relevant business, subject to appropriate safeguards.

Retention

Information is retained only for as long as reasonably needed for the purpose for which it was collected, to maintain security and records, resolve disputes, or meet legal obligations. Retention periods depend on the information, the relationship, and applicable requirements.

Security

BrainexAI uses reasonable administrative, technical, and organizational measures appropriate to the information and services in scope. No website, transmission method, or storage system can be guaranteed completely secure.

Your privacy choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection, or to withdraw consent. Use the Contact page to make a privacy request. We may need to verify your identity and authority before acting.

Children’s privacy

BrainexAI is intended for businesses and professional users and is not directed to children. We do not knowingly seek personal information from children through this website.

Changes and contact

We may update this policy as the website, product, providers, or legal requirements change. The revised version will be posted here with an updated date. Use the Contact page or email sudha@brainexai.tech for privacy questions or requests.